# PRIVACY POLICY
**Effective Date:** 2026-01-22
**Last Updated:** 2026-01-22
**Company:** Speedy Systems Pty Ltd
**Location:** Brisbane, Queensland, Australia
**Governing Law:** Australian Law (Queensland, Brisbane)
**Compliance:** Australian Privacy Principles (APPs)
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## 1. INTRODUCTION
Speedy Systems Pty Ltd ("Company", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and is governed by Australian Law (Queensland, Brisbane).
By using our services, you consent to the collection and use of information in accordance with this policy.
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## 2. COMPANY INFORMATION
**Company Name:** Speedy Systems Pty Ltd
**Legal Entity:** Proprietary Limited Company (Pty Ltd)
**Registered Location:** Brisbane, Queensland, Australia
**Governing Jurisdiction:** Queensland, Australia
**Contact:** Available through our website contact form
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## 3. INFORMATION WE COLLECT
### 3.1 Personal Information
We may collect the following types of personal information:
- **Account Information:** Name, email address, username, password, billing address
- **Payment Information:** Credit card details (processed securely through third-party payment processors), billing history
- **Usage Information:** How you use our services, features accessed, time spent on platform
- **Technical Information:** IP address, browser type, device information, operating system
- **Communication Data:** Messages, support tickets, feedback, and correspondence
- **Content Data:** Plugins created, code generated, files uploaded, workspace data
### 3.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Log files (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
- Device and browser information
- Usage patterns and preferences
### 3.3 Information from Third Parties
We may receive information from:
- Payment processors (transaction details)
- Authentication providers (if you use social login)
- Analytics services (usage statistics)
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## 4. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
### 4.1 Service Provision
- To provide, maintain, and improve our services
- To process transactions and manage subscriptions
- To authenticate users and manage accounts
- To deliver AI-powered features and code generation
### 4.2 Communication
- To send service-related notifications
- To respond to inquiries and provide customer support
- To send important updates about our services
- To send marketing communications (with your consent)
### 4.3 Legal and Security
- To comply with legal obligations
- To protect our rights and prevent fraud
- To enforce our Terms of Service
- To investigate security incidents
### 4.4 Analytics and Improvement
- To analyze usage patterns and improve services
- To develop new features and functionality
- To conduct research and analytics
### 4.5 AI Learning and Development
- To train and improve our AI models (with appropriate safeguards)
- To enhance code generation capabilities
- To personalize user experience
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## 5. DATA SHARING AND DISCLOSURE
We do not sell your personal information. We may share your information in the following circumstances:
### 5.1 Service Providers
- Payment processors (for transaction processing)
- Cloud hosting providers (for data storage)
- Analytics services (for usage analysis)
- Email service providers (for communications)
### 5.2 Legal Requirements
- When required by law or legal process
- To comply with government requests
- To protect our rights and safety
- To prevent fraud or security threats
### 5.3 Business Transfers
- In connection with mergers, acquisitions, or asset sales
- With appropriate notice and consent where required
### 5.4 With Your Consent
- When you explicitly authorize us to share information
- For specific features or integrations you enable
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## 6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information:
- **Encryption:** Data transmitted using SSL/TLS encryption
- **Access Controls:** Limited access to personal information on a need-to-know basis
- **Secure Storage:** Data stored on secure servers with regular backups
- **Regular Audits:** Security assessments and vulnerability testing
- **Employee Training:** Staff trained on data protection and privacy
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
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## 7. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
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## 8. YOUR RIGHTS AND CHOICES
Under Australian Privacy Principles, you have the right to:
### 8.1 Access
- Request access to your personal information
- Receive a copy of data we hold about you
### 8.2 Correction
- Request correction of inaccurate or incomplete information
- Update your account information through your account settings
### 8.3 Deletion
- Request deletion of your personal information (subject to legal requirements)
- Close your account and request data removal
### 8.4 Objection
- Object to certain processing activities
- Opt-out of marketing communications
### 8.5 Data Portability
- Request your data in a portable format
- Export your workspace and plugin data
To exercise these rights, please contact us through our website or support channels.
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## 9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized experiences
- Enable certain features and functionality
You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our services.
**Types of cookies we use:**
- Essential cookies (required for basic functionality)
- Analytics cookies (to understand usage patterns)
- Preference cookies (to remember your settings)
- Marketing cookies (with your consent)
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## 10. THIRD-PARTY LINKS AND SERVICES
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
**Third-party services we use:**
- Payment processors (Stripe, PayPal, etc.)
- Cloud hosting providers (AWS, Google Cloud, etc.)
- Analytics services (Google Analytics, etc.)
- Email services (SendGrid, Mailchimp, etc.)
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## 11. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
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## 12. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries outside Australia, including:
- United States (for cloud hosting and services)
- European Union (for certain service providers)
- Other jurisdictions as necessary for service provision
We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions where applicable
- Appropriate security measures
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## 13. AI AND MACHINE LEARNING
Our services use AI and machine learning technologies. When you use our AI features:
- Your code and prompts may be used to improve AI models
- Data is processed securely and in accordance with this policy
- We implement safeguards to protect your intellectual property
- You retain ownership of code and content you create
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## 14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will:
- Notify you of significant changes via email or website notice
- Update the "Last Updated" date at the top of this policy
- Provide at least 30 days' notice for material changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
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## 15. COMPLAINTS AND CONTACT
If you have concerns about how we handle your personal information, you can:
1. **Contact Us:** Reach out through our website contact form or support channels
2. **Lodge a Complaint:** File a complaint with the Office of the Australian Information Commissioner (OAIC)
- Website: https://www.oaic.gov.au
- Phone: 1300 363 992
We will respond to your concerns promptly and work to resolve any issues.
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## 16. CONSENT AND ACKNOWLEDGMENT
By using our services, you acknowledge that:
- You have read and understood this Privacy Policy
- You consent to the collection, use, and disclosure of your information as described
- You understand your rights under Australian Privacy Principles
- You agree to be bound by this policy
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## 17. GOVERNING LAW
This Privacy Policy is governed by Australian Law (Queensland, Brisbane). Any disputes will be resolved in the courts of Queensland, Australia.
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**END OF PRIVACY POLICY**
*This Privacy Policy is effective as of 2026-01-22 and is governed by Australian Law (Queensland, Brisbane).*
*Speedy Systems Pty Ltd*
*Brisbane, Queensland, Australia*
*2026-01-22*